You've got questions, we've got answers.

Kefi is a members-only club. Learn more about membership here!

Kefi is open Monday-Saturday, 9 am - 6 pm. Xander Coffee is open Monday-Saturday, 6:30 am to 6 pm.

All ages are welcome! Our play experiences are designed for kids 0-12 years old. Babies under 12 months must remain with a guardian at all times, and kids over the age of 12 are welcome to participate in fitness classes with their grown up(s) or utilize the Listening Lounge.

Absolutely! Kids can be dropped off for play sessions (ask about our drop off options!) and grown ups can sign up for fitness classes or catch up on work in our adults-only lounge areas without the kids. 

We recommend that kids and grown ups dress comfortably. No pointed heels allowed.

Xander Coffee is the perfect spot to chill out and refuel. There’s snacks and lunch options for the whole family, as well as to-go meal options. Grown ups can also order from Xander to be delivered to them in the lounges. Check out our menu.

Grown ups have unlimited access to Kefi. Kids can participate in one guided play experience each day during regular operating hours.

Glad you asked! Playsmiths are our highly trained play staff who engage with your kids and promote fun while you enjoy some me time. Every Playsmith is extensively screened and tested before they join our team. All of our staff members have considerable experience with children and have passed background checks, drug tests, sex offender registry checks. They’re also trained in CPR, first aid, and AED. We’re a tight-knit group — we don’t outsource our children’s programming or have temporary employees.

Due to limited capacity in our play space, strollers are not allowed past the security gates. We can check your stroller for you upon entry.

Yes! Kefi is fully accessible via wheelchair. We also have a lift between levels and a wheelchair-accessible restroom.

We’d love to show you around! Let us know when you’d like to come by.

Kefi in the age of COVID-19

Members must reserve their time in advance as we have limited capacity. Reservations are available at 9am, 11am, 2pm, and 4pm Monday-Saturday. Login to make a reservation through your member account!

We require all adults (members and staff) and kids 3+ to wear masks while onsite. We’re also requiring temperature checks of all guests as a condition to entry, limiting interactions between groups, and additional measures to support social distancing.

Currently, reservations blocks are 1 hour and 45 minutes to allow for extra cleaning between group sessions.

It’s true — we're obsessed with keeping things clean and we’re doing even more of it now. In addition to limiting capacity for each play block, masks, temperature checks, and blocking off 15 minutes between reservation times so our staff can sanitize and do a full cleaning of the space, here's what else we've got going on:

  • Even more hand sanitizer stations throughout the space
  • Sticky mats to trap germs as everyone walk in
  • Magical handwashing stations that remove 99.9% germs using 75% less water than traditional sinks
  • Kefi wristbands and toys are sanitized in our Zono machines after each use. Zono is a state-of-the-art cabinet that uses ozone concentration and water to kill 99.9% of bad guys such as bacteria, viruses, and lice

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